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Article 9. Order Cancellation

Par. 1) Possibility of Order Cancellation

It is possible to cancel your order in the following cases:

[1]. Before sending the product: - Cancellation is possible by sending an e-mail to info@pliroforiki.com or by phone at +30 26510 24320 Monday, Wednesday and Saturday 09:00 - 14:00 and Tuesday, Thursday and Friday 09:00 - 14:00 & 17:30 - 21:00.

[2]. In case the cancellation is made after the sending of your order or you refuse to receive it, you will be charged with € 3.50, an amount that concerns the transport costs.

Article 9.1. Exercise of the Right of Withdrawal

Par. 1) Consumer Withdrawal

The consumer has a period of 14 calendar days to withdraw from the remote contract or the contract outside the commercial store without stating the reasons and without any charge other than those provided herein.

Par. 2) Company Information for the Withdrawal

Before the withdrawal period expires, the consumer informs the supplier of his decision to withdraw from the contract. Within the above deadline, he must inform the company (pliroforiki.com based in Ioannina and address 19 Sakellariou, Ioannina, 45332) of his decision to withdraw from the contract, by sending a clear statement of withdrawal. For this purpose, the consumer must fill in and submit electronically the refund form which is posted on the email address pliroforiki.com/return-form, including all the necessary information about the bank account, (account number, IBAN of 's own account, name of beneficiary, and name of Bank) in case the consumer declares a refund by depositing in a bank account. The supplier shall promptly notify the consumer of receipt of such withdrawal.

Par. 3) Disclaimer of Withdrawal Responsibilities

The consumer shall bear the burden of proving that he has exercised his right of withdrawal under this article.

Article 9.2. Obligations of the Supplier in Case of Withdrawal

Par. 1) Obligations of the Supplier

The Supplier shall reimburse any payment received from the Consumer, including, where applicable, the delivery costs, without undue delay and in any case within 14 calendar days from the date on which it was informed of the Consumer's decision to withdraw from the Contract. The supplier shall make the refund provided for in the first subparagraph using the same means of payment as the consumer used for the original transaction, unless the consumer has expressly agreed otherwise and provided that the consumer is not charged the costs of the refund. of money.

Par. 2) Exceptions

By way of derogation from paragraph 1, the supplier shall not be required to reimburse additional delivery costs if the consumer has expressly chosen a method of delivery other than the cheaper standard delivery method offered by the supplier.

Par. 3) Cases of Price Withholding

The supplier can withhold the refund until he receives the goods back or until the consumer provides proof that he has sent the goods back, whichever comes first.

Article 9.3. Obligations of the Consumer in Case of Withdrawal

Par. 1) Consumer Obligations

The consumer returns the goods or transfers them to the supplier or to a person authorized by the supplier to receive the goods, without undue delay and definitely within 14 calendar days from the day on which he announced to the supplier his decision to withdraw from the contract in accordance with article 9.1, par. 1. The deadline is observed if the consumer sends back the goods before the expiration of the deadline of 14 calendar days.

Par. 2) Cases of Depreciation of Goods

The consumer is liable for any reduction in the value of the goods only as a result of the management of the goods other than that which is necessary to determine the nature, characteristics and function of the goods. Essentially the following should apply:

[1]. Do not have any damage and their packaging should be the ones that normally accompany the product

[2]. To be in excellent condition with their factory packaging (box or jelly, cards and distinctive labels, etc.)

[3]. Be accompanied by all the documents with which the product was delivered (eg Retail Receipt, Invoice, etc.).

Article 9.4. Exceptions to the right of withdrawal

The right of withdrawal provided for in Articles 9.1. to 9.3. for distance and out-of-store contracts, does not apply in the following cases:

[1]. the supply of sealed goods which are not suitable for return, for health reasons or for hygiene reasons and which have been unsealed after delivery, such as underwear, swimwear, socks and the like.

[2]. For seasonal items, such as Christmas, Carnival, Easter, Summer / beach items and school supplies, change is not possible after the specified time periods.